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  • Security & Privacy

    Gemstones Online

    Security & Privacy

    At WhyNotGems, security and trust are our primary concerns. We ensure that each customer's experience is secure and protected by using industry-standard digital security.
    Customer Billing Information
    WhyNotGems does not have access to your confidential billing information. All billing information is entered directly into PayPal or on our commercial bank's website. Both payment providers are hosted on SSL (Secure Socket Layering) encrypted servers. SSL technology allows two parties to exchange information in a secure environment over the Internet, while ensuring that no information can be intercepted or stolen during the protocol.
    Personally Identifiable Information and Privacy
    WhyNotGems respects your personally identifiable information. All personal information provided to us through the ordering process on our website, including your name, email address and shipping data, is encrypted using SSL (Secure Socket Layering) security technology. We may use your name and email address to generate order and shipping related emails. In addition, to better serve you, WhyNotGems may also use your personal information to maintain a WhyNotGems customer account. Customer accounts are also hosted on SSL encrypted servers and can only be accessed with your personal username and password.
    WhyNotGems may share your personal information with authorized third parties necessary to fulfill our services. For example, messaging and fulfillment companies. In addition, if you use a credit card to place an order with WhyNotGems, we will share your personally identifiable information with the payment provider to complete the payment authorization process. These third parties are not authorized to use any of your personally identifiable information for any purpose other than to fulfill the service set forth by WhyNotGems.

    Customer Feedback
    WhyNotGems may also share comments, testimonials or criticisms from our customers. We can share these reviews on our websites and also on our social media channels. However, we will not disclose your personally identifiable information, including your name or email address without your consent, and we will only share the content of your review or testimonial (unless your personal information was already available through the testimonial posted on a third party website). In addition, our website may contain outgoing external links to other third party websites, which are beyond our control and not covered by our privacy policy.

    Cookies and IP Address:
    When you visit WhyNotGems, we may collect your IP address to evaluate and improve our website. We may also analyze browsing behavior and collect demographic information for marketing purposes. In some cases, WhyNotGems may collect non-personal data by using "cookies" to compile customer statistics in order to improve the usability of our website. Cookies" are small text files that are passed by a web server to a web browser. Your browser returns the cookie to the web server each time the web browser requests a new page. You can refuse cookies if your browser allows it. We promise never to sell your personally identifiable information, browsing patterns or any other information as part of our privacy policy.
    Consent to WhyNotGems Privacy Policy:
    By using the WhyNotGems website, you agree to our privacy policy. We may update this policy from time to time and when a revision is made, we will revise the "last updated" posting date at the bottom of this page. We will never sell your email address, browsing patterns or any other information.
    For further questions, please contact us.